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Budgeting and protection options for owners: helping you to keep things running smoothly.
We aim to make owning your Ford as easy as possible, and this part of our site will help you stay on top of your finances.
Here you’ll find:
- Finance and insurance FAQs
- Contact details
You can also check your existing warranty or Ford Assist terms and conditions: for example, what’s covered and how long is left on the agreement. You can find out more about extending your warranty, or buying a servicing and extended Roadside Assistance plan – whatever you need to drive worry-free.
See Follwing FAQS
What happens at the end of my Ford Acquire finance agreement?
At the end of the agreement period, assuming all payments have been made, you own the car.
What options do I have at the end of my Ford Options or Ford Options Cashplan agreement?
At the end of both these plans, your options are as follows:
1) Choose a new car. Trade your car in or sell it privately, having settled your account, and use any excess monies towards a new car.
2) Return the car. Provided the car is found to be in good condition and that the agreed mileage has not been exceeded, you may return your car at the end of your agreement through your Ford Dealer.
3) Keep the car. Simply pay the Guaranteed Minimum Future Value (GMFV) and any purchase fee and you own the car. When is my Guaranteed Minimum Future Value (GMFV) due?
Your GMFV is due 30 days after your last regular instalment has been paid.
What happens if I have not made a decision and my GMFV has become due?
Please contact us immediately to discuss and advise us of your decision.
I'd like to return my car at the end of my Ford Options/Ford Options Cashplan agreement. What do I need to do?
Simply return your vehicle to your Ford Dealer, who will carry out an appraisal on your vehicle. So long as the vehicle meets our ‘fair wear and tear’ standards, and you are within your agreed mileage, you will have nothing further to pay. Your Wear and Tear guide, provided at the start of your agreement, will give you further information regarding ‘fair wear and tear' and the appraisal and return process.
Why is there a mileage restriction?
The annual mileage is agreed depending on your individual requirements at the start of the finance agreement. It allows Ford Credit to allocate a Guaranteed Minimum Future Value to the vehicle, thereby calculating the monthly repayments.
Can I take a payment holiday?
We don't offer a payment holiday facility. Please contact us to discuss your personal circumstances.
Can I settle my loan before the end of the agreement?
Yes, you can settle your account at any time once your account has been set up.
Will I receive account statements?
You will receive an annual account statement from us through the post. You can also request a Statement of Account or Certificate of Interest via our online Account Request Service
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